FAQ

Frequently Asked Questions

Where do you ship?

We currently ship within the United States. Shipping rates and delivery times are calculated at checkout.

How long will my order take to arrive?

Processing times may vary by product. Most orders ship within 3–7 business days. You’ll receive tracking information once your order ships.

Do you accept returns or exchanges?

Yes. We accept returns in accordance with our Return Policy. Items must be unused and in original condition. Please visit our Return Policy page for full details.

What if my item arrives damaged?

If your item arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you promptly.

Do you offer gift cards?

Yes! We offer digital KJ Cozy Designs Gift Cards, perfect for any occasion. Gift cards are delivered electronically.

How can I contact you?

You can reach us via our Contact page or email us directly at
📧 sales@kjcozydesignsco.com

Free delivery over $70.00

Carefully packaged and shipped with love once your order qualifies.

Satisfied or refunded

Not quite right? We’re happy to help make it right.

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